Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Hosting Control Panel you can find an in–depth Help Center section featuring a plethora of articles and regularly asked questions. They are answered by our support team of skilled technicians. Just fill in your question and our clever software will provide you with the best possible answer.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of educational video tutorials that detailedly display how you can address a typical issue associated with your Linux cloud website hosting account. You’ll find the tutorial videos in the Help section.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7x365 help desk support service and include a sixty–minute response time guarantee. Our knowledgeable techs will be available night and day and will sort out any problem that you could possibly stumble upon within maximum one hour after the client support ticket submission. In most instances, an answer will be given to you within 20 minutes.