1 hour ticket response
Quick assistance is our greatest concern and that’s why we’ve got a team of trained technical support engineers who are ready to offer a prompt solution to any question that you may have. Simply submit your tech support ticket from your Hosting Control Panel and we will get back to you within 60 minutes in the worst case scenario. In fact, we strive hard and aim for a twenty–minute ticket response time.
An Outstanding Support Service
We’ve got a team of web hosting support technicians who are prepared to reply to all your queries every time you are in need of support. The vast majority of our technical support staff members have lots of years of experience in the Linux cloud website hosting sector, which implies that you can constantly depend on quick and appropriate answers to your questions.
An Intuitive Help Center Section
In the Hosting Control Panel you will find an easy–to–browse Help section where you can get quick tips on how you can use our web hosting services. You can get the answers to your inquiries in the F.A.Q. repository, see more tips in the web hosting account administration articles or watch our educational video tutorials.
